Shipping policy

Shipping Policy

We carefully prepare each order with attention and care.
Orders are processed within a reasonable timeframe after payment is confirmed, excluding weekends and holidays.

Standard Shipping: Standard shipping takes 3–5 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information. Please note that delivery times may vary depending on the shipping carrier and destination.

Shipping costs are calculated at checkout and are the responsibility of the customer. We are not responsible for any loss or damage caused by the courier or shipping company or for packages marked as delivered but not received.

Shipping time does not include processing and handling time, which may take 1–3 business days to prepare and pack your order.

International Shipping

Delivery Time: International shipping times vary depending on the destination and customs processing, usually taking 7–21 business days.

Shipping Costs: Shipping fees for international orders are calculated at checkout and are the responsibility of the customer.

Customs and Duties: Please note that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

Responsibility: We are not responsible for any delays, loss, or damage caused by the courier, customs, or postal service in the destination country.

If you have any questions regarding your shipment, feel free to contact us at mercedesacostajewels@gmail.com — we’ll be happy to assist you.